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Privacy Policy

Privacy Policy

Sweet Charity Medical Assistance Dogs or “Sweet Charity” is a registered charity with the Canadian Revenue Agency, number 82238 5035 RR0001. This Privacy Policy governs only information collected from visitors to our  website (“Website”). We adhere to the policies and practices described in this Privacy Policy for the treatment, use and protection of the information provided to us by visitors to the Website. Please take a minute to read this Privacy Policy so that you can better understand our Website information practices. If you have questions about our Privacy Policy, please contact nicole@sweetcharity.ca .

Personal Information Collected and How It Is Used

Personally identifiable information is information that allows you to be identified or contacted individually. Personally identifiable information may be collected when you complete any online form, application, survey, request information, or request a charitable receipt . Therefore, if you do not wish for us to obtain your personally identifiable information, please do not submit it to us. However, if you choose not to provide us with certain personal information, we may not be able to provide you with the services that you requested.

We also use information that you provide to us in order to provide you with specific services that you request, to provide you with information about additional services that we believe may be of interest to you (provided that before providing you with any commercial electronic messages, we have received your prior written consent in accordance with Canada’s Anti-Spam Legislation) and to improve our services going forward.

In addition to the uses outlined above, we may use your personally identifiable information in order to establish and verify your identity if you submit information to us, provide services and support to visitors to the Website, improve the website and tailor it to your preferences, provide you with updates, and other information about us, and maintain the security and integrity of our systems.

Non-Personally Identifiable Information

When you visit our Website, like most other websites, certain information is automatically logged about your visit. This information may include your IP address, which is the number assigned to your computer whenever it is connected to the Internet, your operating system, screen settings, Web browser software, and referring website. It is used for system improvement and administration, security, statistical analysis purposes, and other internal business purposes. We may also anonymize your personally identifiable information by cleansing it of any information which might allow you to be identified or contacted, for analysis and planning by our fundraising and communications personnel.

Information Sharing and Disclosure

We will not license, sell, rent or share your personally identifiable information with any third party except as set forth below, or to act upon your requests with your consent.

Compliance with Law and Legal Requests

We may provide your personally identifiable information to government agencies as required by law or regulation. In addition, we may release your personally identifiable information in the unlikely event we deem release necessary to comply with the law, or to legally protect the charity.

Accessing and Deleting Your Personal Information

If at any time you wish to access your information in order to update, modify or delete it, or if you wish to receive no further communication or promotional materials from us, please contact us at the address or phone number listed below and it will be removed in compliance with the CASL legislation. Certain archival information may be difficult or impossible to locate and/or remove and we reserve the right to retain such information, and make the information unavailable for use rather than fully deleting it from our systems.